yes! Are you soldiers or students? Send us a message on Instagram with a photo of your belt/student ID (obscuring personal details, of course) and we'll get you a unique coupon code just for you

After placing the order, you will receive a message that we have finished packing it and it is on its way
to the shipping company. You can check its location on the link you received in the message from the shipping company.
Alternatively, you can check this by contacting the chat on the website, by phone with the representative or through our Instagram page - click to go to Instagram

בהזמנת שליח עד הבית, זמן הגעת המשלוח הינו עד 14 ימי עסקים.
לזמני אספקת משלוחים היכנסו לעמוד המשלוחים באתר.  

Free delivery to the customer's home!

As an online store, we have the option of working with private suppliers who produce the exact same shoe privately (of course, just like in stores) but at much cheaper prices, and in addition, unlike a regular store, we do not have the usual expenses that a physical store has that make the product many times more expensive.

Delivery from our website will be delivered to your home by courier.

If the courier made his way to you and you were not at home, the courier will try to contact you again or offer to leave the package at an agreed place of your choice.

במידה וברצונכם לשנות את כתובת ההזמנה, ניתן ליצור קשר עם שירות הלקוחות שלנו באמצעות פנייה בצ'אט שבאתר, בטלפון 054-791-4833
, בעמוד צור קשר באתר או במייל sneakers.air.il@gmail.com .

of course. To return an item, contact our customer service or leave a contact on the contact page and we will get back to you for coordination the next business day.

If you wish to cancel your order please contact our customer service on the contact page, chat or by phone.

As an online store, we can only work with private suppliers and not with the original official brand companies, because each order is made personally especially for you, our customers, of course the products you receive are of the highest quality , and you can kindly ask us for details of the photos/videos we took , and look at the recommendations of our customers.

ניתן ליצור קשר עם שירות הלקוחות שלנו באמצעות פנייה בצ'אט שבאתר, בטלפון
 054-791-4833 ,בעמוד צור קשר באתר או במיילsneakers.air.il@gmail.com. 

You can return a product purchased on the website up to 14 days from the time of purchase.
For the return/exchange policy click here

To make a return, contact our customer service by phone, on the contact page or in the chat on the website.

The credit will be received for the payment method within 14 business days.

of course! Our website uses special encryption that protects your details.

You can make a purchase on the site as a guest or as a registered customer. It is recommended to connect to the site in order to save your details for the next purchase.

In that case, please contact our customer service in the chat on the website, by phone at 052-7545152, on the contact page on the website or at mailsneakers.air.il@gmail.com

To check the availability of an item on the website, locate the product and try to add it to the shopping cart.
If the product is missing, you can leave an email and we will inform you when the product returns
to stock